Monitoring of the television system in shift camp

Monitoring of the television system in shift camp

July 29, 2021

Customer: Connecto

Connecto is a communication services provider for remote shift camps. The company specializes in satellite stations, communication system design and call routing.

CUSTOMER'S TASK

Continuous monitoring of the TV network of the shift camp for quality control of TV programs received by the head-end station from the satellite, transmission via radio relay and optical network, as well as for selective control of Smart TV connection ports.

ELECARD SOLUTION

Installation of Boro probes on the head-end station and throughout the network to monitor 100 channels.

RESULT

  • 24/7 monitoring
  • Fast troubleshooting thanks to immediate notifications
  • Increased viewer loyalty and reduced number of complaints on broadcast quality
  • Possibility to easily scale the system when needed
  • Improved quality of communication services

SOLUTION IMPLEMENTATION

To ensure continuous monitoring, given unstable Internet connection, a stand-alone Boro server was installed within the local network. 100 probes are installed at the satellite receiving station, SMART TV server, at the points of stream transmission through the radio relay and optical network. Also, probes are deployed at the connection ports of SMART TVs. Events such as source loss, picture freeze, missing audio/video PID and others are monitored. Elecard Boro system is part of daily routine tools of Connecto shift engineers.

Monitoring of the television system in shift camp

Feedback

"Elecard Boro was chosen due to easy deployment of remote probes, intuitive product interface and convenient notification system. The project from inception to commercial launch took 1 week. Elecard Boro is a great tool for distributed network monitoring. I especially liked the possibility to deploy additional probes in case the network is modified. The Elecard solution has allowed us to quickly react to the problems that emerged while operating the network at the shift camp. Thanks to instant alerts we identify the cause of failure and eliminate the problem before complaints appear".

Sergey Efimov, Leading Engineer, Connecto

Key products

IPTV Monitoring

Software solution for UDP, RTP, HTTP, HLS and DASH streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks.  Live stream monitoring.