Monitoring TV channels integrity at the head-end station

July 25, 2019

Customer: Telecom.ru

Internet service provider located in Ulyanovsk, delivers telecommunication services under the brand EVO. The company has been using Elecard Boro service since August 2016.

CUSTOMER'S TASK

Implement a monitoring system for IPTV video streams to control service quality, receive timely error notifications and carry out prescheduled checks of the service.

ELECARD SOLUTION

Setting up Boro probes at the head-end station that are monitoring quality of 150 IPTV services using Elecard Boro monitoring product.

RESULT

  • 18 engineers of the contact center use Boro service in their daily routines
  • Timely and informative error notifications
  • Reduced time to identify and successfully solve a problem with a service
  • Convenient and fast monitoring audits

SOLUTION IMPLEMENTATION

Monitoring of 150 services, including 16 HD channels

Feedback

"An extremely convenient way to track all the required streams in a single list makes it possible to significantly save time required for quick error detection in the process of broadcasting and ensures efficient and timely problem solving. We are completely satisfied with the operation of the monitoring system in general and Elecard service in particular and wish to continue our cooperation in future. We have plans to implement video surveillance systems for living accommodations and monitor its quality using the Elecard solution."

Marat Sabitov, Cable TV Engineer

 

Key products

Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks.