Remote monitoring of channels quality

Remote monitoring of channels quality

October 22, 2020

Customer: ООО "Dantser"

TV and Internet service provider. The company offers its services in Nizhnevartovsk, Langepas, Kogalym, Strezhevoy, Izluchinsk.

CUSTOMER'S TASK

Remote monitoring of channels quality in the company's network with visual data layout for the technical support service.

ELECARD SOLUTION

Installing Boro probes at head-ends in different cities and in local TV studios for monitoring of 200 channels.

RESULT

  • Real-time monitoring
  • Visual data layout for technical support engineers
  • Quick notifications about stream violations
  • Increased quality of provided services
  • Cost saving due to flexible licensing system

SOLUTION IMPLEMENTATION

Probes were installed at head-ends in various cities to perform monitoring of 200 channels going to QAM modulator. Each channel is monitored in two points. When it is necessary to check TV channels, probes are deployed in local studios, TV center, and other network units. Flexible licensing system allows saving costs: It is easy to scale the monitoring system to conduct quality assessment and then reduce the number of channels monitored after it. The monitoring system is running on the screen in the technical support department. Three employees receive quick notifications about stream violations.

Feedback

"We have chosen Elecard Boro, because it gives possibility to install probes over the network in any point and have remoted access to the system. We needed an informative solution with clear data layout for the technical support service, so the user-friendly interface and simple settings management were important for us. I appreciate that it is possible to change the billing plan and scale the system when necessary."

Yuri Krukovsky, lead engineer

Key products

IPTV Monitoring

Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks.  Live stream monitoring.