No audio in Converter Studio

April 19, 2018
Troubleshooting 1 027 views

Question

No audio on the output or audio options are disabled in Converter Studio.

Answer

Most probably, the problem is caused by absence of AC3 decoder in your system. AC3 decoder is included in Converter Studio starting from version 1.2.70827. In order to solve the problem you may either contactTechnical support department for update or install some third party AC3 decoder.

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Product:Converter Studio ProConverter Studio
Category:Troubleshooting

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