help please

[fwolf944]

Solution found: contact Elecard Ltd to obtain the update

Problem description

Thank you for submitting an error report. The error was likely caused by MPEG 2 Demultiplexor.

Solution

MPEG 2 Demultiplexor was created by Elecard Ltd. Elecard Ltd informed Microsoft that they have a solution available for the problem you reported. To learn more about the solution, Elecard Ltd recommends that you visit the following website:

Gohttp://www.elecard.com/products/mpeg2player.shtml

Additional information

    * Microsoft did not create, nor does it provide technical support for MPEG 2 Demultiplexor.
    * If you have trouble installing the fix or the problem you reported persists, please contact Elecard Ltd and alert them of the problem.

i have this^. i can't use my hard drive because of this. why?!!!!!! i'd like to know how to get your software off my computer forever so i can use my computer in peace, thank you.

[Boris Shirokov]

Hello,

We are sorry for the inconvenience caused.
To all appearances you are using an obsolete version of our product.
You could download and install the patch that should fix the issue.

[karma4me]

I was wondering if anyone could post the patch again because I have the same problem and I cannot access my hard drive as well. The link for the patch doesn't seem to work anymore. I greatly appreciate any help. Thank you in advance.

[Boris Shirokov]

Please uninstall the software using MlDmxCleaner program (download available here). You should unzip, install the program and start the MlDmxCleaner.bat.

To get the new (fixed) Demultiplexer version you should download the Elecard MPEG-2 Decoder&Streaming Pack.

There is no need to purchase and activate this pack if you need only fixed Demultiplexer version! The Demultiplexer filter hasn't any activation mechanism! But if you are going to use the Elecard MPEG-2 Video Decoder I recommend you to purchase and activate the package.