My machine died and I'm trying to reinstall on another machine.
I bought (and downloaded) Elecard Converter Studio AVC HD edition version 3.0.80616 (beta) on June 16, 2008.
the email I got was as follows (I replaced the serial number I got with "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"):
The product is licensed to "Kenneth R Crossen".
The license key for "Elecard Converter Studio AVC HD edition" is listed
below. You will need this license key to complete the process and activate
the product. The license key and the text below originate from the software
publisher and may be written in another language.
Serial Number: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
To download or activate the software purchased, please follow the
Step I. Downloading the Software.
Use this link to download the trial versionhttp://www.elecard.com/ftp/pub/ConverterStudio/EConverter_Studio_AVC_HD_edition.zip
Step II. Activate Elecard product with Elecard Registrator.
1. Install the software.
Note: in the last step of installation please, check the "Run Registrator"
box, or you can start Registrator from the Start menu;
2. You'll see the Elecard Registrator Window;
3. Choose the product you need to activate;
4. Click "Activate" button;
5. Insert your serial number into field: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
6. Follow the instructions of Elecard Registrator.
Please keep this letter in order to reactivate the software if you lose it.
You can also upgrade your software using your serial number.
Whenever I attempt to install w/ the above directions, by pasting the serial number above:
into the Elecard Registrator "Enter serial number here" form, and clicking OK, I get the message "Wrong serial number".
I have tried a couple of versions from the initial 3.0.80616 (beta) to 3.0.80714, all with the same result.
I've searched the forum, no joy. I've already emailed your support more than a week ago, no joy.