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Author Topic: MTS conversion to AVI using AVI Uncompress hangs at 50% - demo version  (Read 2125 times)
dizpark
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« on: October 17, 2010, 04:20:36 am »

Hi!

I am evaluating Elecard Converter Studio AVC HD Edition.  I want to use it to convert MTS files form Panasonic DMC-TZ10 into a more editable format. 

When I try converting Panasonic DMC-TZ10 using pre-built AVI Uncompress profile, conversion always hangs at 50%.  This happens both on Windows XP and Vist 64bit OS machines.  This is with the demo version of the software.

PS.  Incidentally, coversion using the other "editing" profile 'MPEG-2 CQ I-frame only' is fine.  THe problem is only with AVI Uncompress.
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Emil_Issabekov
Elecard Team
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« Reply #1 on: November 11, 2010, 11:44:55 pm »

Good day, dizpark

Thank you for using our product. To help you quickly solve this trouble I need to have video file you is trying to encode or part of that.

Please upload sample file on any uploader or on our ftp-server for investigation.

You can access our ftp-server using following URL:
http://ftp://uploader:ybrjveybrf,tkmyjcnm@ftp.elecard.com

In case you have some FTP-Client application, then
URL:   http://ftp://ftp.elecard.com
User:  uploader
Password: ybrjveybrf,tkmyjcnm

Please send me notification and specify the name of uploaded file.
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dizpark
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« Reply #2 on: November 12, 2010, 11:59:23 pm »

Uploaded.

Pls, see my e-mail message.
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Emil_Issabekov
Elecard Team
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« Reply #3 on: November 14, 2010, 08:44:58 pm »

Hi dizpark!

We've got your file and have the same result with the 00013.MTS file.

Developers awared regarding this issues, I will inform you here when have result.
Thank you
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