| Support Program Plans | Product |
|---|
| Basic | Support services are provided for free and include the basic
usage questions. |
| Standard | Consumer products- Elecard MPEG Player
- Elecard MPEG-2 Plug-in for WMP
- Elecard AVC PlugIn for WMP
- Elecard AVC PlugIn for ProgDVB
- Elecard Converter Studio
- Elecard Converter Studio Mobile
- Elecard AVC HD Suite
- Elecard AVC HD Player
- Elecard AVC HD
Editor
- Elecard Converter Studio AVC HD Edition
Professional products- Elecard XMuxer Pro
- Elecard StreamEye Studio
- Elecard YUV Viewer
- Elecard StreamEye
- Elecard StreamEye Slim
- Elecard Stream Analyzer
- Elecard Buffer Analyzer
- Elecard Video Quality Estimator
SDKs/SRDs- Elecard Codec SDK G4*
- Elecard Codec .NET SDK G4*
- Elecard Transform SDK*
- Elecard XMuxer SRD*
- Elecard IPTV Player SRD*
|
| Premium | - Elecard Converter Studio Pro
- Elecard StreamEye Studio Pro
- Elecard StreamEye Pro
|
| Exclusive | Upon licensing of the following products additional purchase of the
correspondent support plan is required:
- Elecard CodecWorks Encoder
- Elecard V-Cinema VoD
- Elecard V-Cinema SVoD/NVoD
- Elecard V-Cinema Stream Switcher
- Elecard V-Cinema TimeShift
- Elecard X-Works Video Gateway
- Elecard iTelec STB 6xx RD
- Elecard iTelec STB 82x RD
- DSP Codec SDK for Nexperia
- ARM Codec SDK
|
*All users of these products are granted with the
Standard support plan services for a 1-month period. Additional
assistance should be purchased as standard, premium or exclusive support
programs.